The online services are operated by
Telephone: +49 2103 33993-0
Telefax: +49 2103 33993-10
Registry court: Düsseldorf Local Court
Registry number: HRB 50613
Data use of online services
When accessing our online services, identifying information (IP address, date, time, page accessed, downloaded software versions) may be stored in log files on our servers. The data collected in this way is used exclusively for troubleshooting and threat prevention and is deleted after a few days. Any statistical analysis of this data is only be carried out in anonymised form.
Furthermore, users of some online services can transmit data to our servers themselves (e.g. payment files for test purposes in the BL Format Check). In this case, users are responsible for ensuring that the transmission and storage of data does not violate applicable law, in particular, but not limited to, the GDPR. This includes above all the exclusive use of these services for test data or data in pseudonymised form. We therefore reserve the right to delete data illegally sent to our servers after appropriate notification or in the event of an obvious violation and to take any further necessary measures.
Furthermore, online access to our error management system, our license management and/or our EBICS test server may be set up by the controller for selected customers within the scope of the contractual agreement. This is only done at the express request of the customer. The name, e-mail address, user ID and, if necessary, the password required for the respective access as well as any other data entered directly by the customer are stored. The data stored in the respective system is also only used to fulfil our contractual obligations.
Current as of: 7 June 2018